The tracking says "Delivered." Your customer says it never arrived. DeliverProof catches the false scan, warns the buyer first, and hands you a dispute-ready evidence pack — so you stop losing cases you should win.
Claim a founding spot →It's not that you shipped late. It's that the system reports "delivered" — and the platform sides with the buyer.
Letter-tracking marks a parcel delivered the moment it clears the sorting machine — days before it reaches the door. The buyer opens a case, and you lose.
Fake or recycled tracking numbers scan to the buyer's zip code but not their address. It looks delivered on paper. It wasn't.
A genuine delivery, stolen off the porch. Without proof, an "item not received" claim is your word against theirs — and you don't win those.
Refund, plus lost stock, plus a one-star review. Two of these a month quietly erases the margin on a whole week of orders.
It watches the shipment, flags the false scan, and arms you with evidence — automatically, in the background.
Connects to your store and follows each order's carrier scans in the background. No spreadsheets, nothing to check daily.
Letter-tracking, zip-without-address, impossible timing, no-movement-then-delivered — the patterns that mean "not actually at the door" get flagged the moment they happen.
Sends a calm "marked delivered — didn't get it? tap here" message before they open a claim. Most "not received" cases quietly resolve right here.
A clean timeline of every scan, the flagged anomaly, and delivery data — formatted to paste straight into the dispute.
Insurance takes a cut of every order and pays out only after you've already lost. DeliverProof is a flat-price tool: one price, no revenue share, no per-claim fee. It prevents the false claim and helps you win the real dispute — the money you keep stays yours.
You're funding the build and getting in before the price moves. Honest and limited — real numbers only.
No. Insurance takes a cut of every order and pays out after you've already lost. DeliverProof prevents the false claim and helps you win the real dispute — for one flat price.
A founding lifetime seat at $59 instead of $19/mo forever, and a direct say in what ships. If it doesn't ship by August 2026, you're refunded in full. One person is building it and answers every email.
Shopify first, live at launch. Etsy next. Founding members pick which integration gets prioritized.
No. The buyer message only fires on a flagged, suspicious "delivered" event — not on normal deliveries. It's a quiet safety net, not a campaign.
I sell to store owners, and I kept hearing the same gut-punch: "tracking says delivered, the customer says no, I refunded and got a bad review anyway." The platforms won't fix it, because the false "delivered" scan isn't technically their problem. So I'm building the small tool that makes it yours to win. Flat price, one builder, ships August.